Our client is InSearch for multiple customer service driven Administrative Operations Coordinators to join their team. The ideal candidate is detail oriented, comfortable working in high volume and fast-moving environments with an operational and support driven mindset. Responsibilities include entering and maintaining customer data in multiple systems, dispatch, order entry, billing inquires, sales support, contract administration, inventory management, and customer service.
Compensation: $40,000-$50,000
Responsibilities
- Review incoming contracts for new sales orders to verify agreement specifications, including pricing, inventory demand, order entries, and freight rates
- Promptly respond to customer phone and email requests regarding price, availability, confirming shipment status, and update customer information
- Assist customers with orders, changes to orders and inquiries regarding their bills
- Handle customer inquiries, requests, troubleshoot product failures, and identify requests via pictures from customers phone and email
- Provide support and update department managers and lead staff on various transactions related to their day-to-day activities
- Provide exceptional customer service to customers and suppliers
- Learn logistical and supply chain management of equipment and parts
Qualifications
- Proficiency in Microsoft Excel and experience working in multiple operating systems
- Outstanding communication, attention to detail, customer service and problem-solving skills a must
- Strong mathematical, analytical, and organizational skills needed
- Supply Chain and/or Manufacturing & Distribution industry background preferred
Apply
Please submit your resume to jm@insearchrecruiting.com or apply below.
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